Why SBMA is the Gold Standard of Customer Service
At SBMA, we serve employers who want to offer their employees affordable benefits. We simplify the complexity of providing those benefits and ensure compliance with the Affordable Care Act.
We’re in the business of providing health care to everyday people, ensuring peace of mind through trust and transparency.
We pride ourselves on our personal service, speed of implementation, and innovative approach to providing benefits coverage.
Today, we’d like to chat a bit more about the exceptional service we provide and why SBMA is, therefore, the gold standard of customer service for minimum essential coverage (MEC) insurance providers.
(Hint: Our one-stop-shop benefits portal plays a large role in our successful customer service efforts!)
Let’s dive in.
What Problem Do We Solve?
With us, you get peace of mind, security, and the insurance your employees want at a price everyone can afford. Providing affordable benefits to your employees not only ensures you employees remain motivated and excited about work, but they also ensure you remain in compliance with the ACA.
What Makes SBMA Benefits Different?
Our customer service is what sets us apart. We work when you work. Our carrier partners have given us exclusive offerings to complement our medical plans, giving you the best possible price. Our quick execution and advanced approach to benefit coverage is second to none.
How SBMA Supports the Onboarding and Offboarding Processes
At SBMA, we support businesses beyond providing affordable minimum essential coverage (MEC). We are proud to support the employee onboarding process so your human resources (HR) teams have more time to focus on the daily tasks that keep your business running.
This is why we offer a complete insurance solution that covers:
- Administration, and
Our benefits professionals are fully equipped to support onboarding and offboarding procedures to eliminate the hassle for businesses.
How? Using our benefits portal.
Our Benefits Portal
Employee benefits administration can be a pain for any HR department. At SBMA, we aim to simplify the process by giving you access to everything you need in one place.
Our one-stop-shop portal is proprietary and unlike any other. Our portal grants you access to all of the tools necessary to support a new hire (from beginning to end).
We eliminate the headache of unnecessary paperwork with benefits management portal access. You can:
- Make plan changes
- Order ID cards
- Check a claim status online
- Track onboarding and offboarding
- And more
Resources are only a click away.
Besides creating a seamless onboarding process with our all-in-one portal, we also provide video tutorials for our partners. These resources provide instructions that assist navigation through the portal.
Read on to view our enrollment portal walkthrough.