How to Manage Your Formulary: The Employers Guide to RX Drug Coverage
Prescription drug coverage is a key part of any employer-sponsored health plan, but rising costs and complex systems can make it challenging to manage. This guide will help you take control of your formulary, aligning it with your goals and budget while keeping employees satisfied.
What Is a Formulary?
A formulary is a list of prescription drugs covered by a health plan. It typically includes generic drugs, brand-name drugs, and specialty medications, categorized into tiers that determine how much employees pay out-of-pocket.
Understanding your formulary is the first step toward effective management. Formularies are typically structured as:
- Tier 1: Low-cost generic drugs
- Tier 2: Preferred brand-name drugs
- Tier 3: Non-preferred brand-name drugs
- Tier 4: Specialty drugs
Each tier comes with different costs for the employer and employee, impacting the overall affordability of your plan.
Why Effective Formulary Management Matters
Poorly managed prescription drug plans can result in:
- Rising Costs: High utilization of expensive drugs can lead to unsustainable premiums.
- Employee Dissatisfaction: Lack of access to necessary medications can cause frustration.
- Compliance Risks: Mismanaging a formulary can lead to legal and regulatory issues.
Effective management ensures cost control, enhances employee satisfaction, and reduces administrative headaches.
Steps to Manage Your Formulary
1. Evaluate Your Current Plan
Start by analyzing your current prescription drug coverage. Look at utilization trends, costs, and employee feedback.
- Key Questions to Ask:
- Are employees satisfied with their prescription drug options?
- Are high-cost specialty drugs driving up expenses?
- Are there frequent requests for drugs not included in your formulary?
An annual review with your benefits consultant or pharmacy benefits manager (PBM) can uncover gaps and inefficiencies.
2. Partner with a PBM
Pharmacy Benefit Managers (PBMs) play a critical role in formulary management. They negotiate drug prices with manufacturers, decide which drugs are included in your formulary, and determine employee cost-sharing.
- What to Look for in a PBM:
- Transparent pricing structures
- A robust network of pharmacies
- Proactive cost-management strategies
A good PBM can help you strike a balance between affordability and access.
3. Prioritize Cost-Effective Medications
Generic drugs and biosimilars are often just as effective as their brand-name counterparts but at a fraction of the cost. Work with your PBM to encourage employees to choose cost-effective options.
- Strategies to Promote Savings:
- Highlight generic alternatives in employee education materials.
- Implement step therapy programs, requiring employees to try lower-cost options first.
- Offer tiered pricing to incentivize cost-saving choices.
4. Monitor Specialty Drug Costs
Specialty drugs treat complex conditions but often come with exorbitant price tags. According to industry reports, these medications account for a small percentage of prescriptions but a significant portion of drug spending.
- Ways to Manage Specialty Drug Costs:
- Require prior authorization to ensure appropriate use.
- Partner with specialty pharmacies for better pricing.
- Explore co-pay assistance programs offered by drug manufacturers.
Educating Employees on the Formulary
Clear communication is essential for effective formulary management. Employees need to understand their options and the rationale behind the plan’s structure.
What to Include in Employee Education:
- How the Formulary Works: Explain the tiers and out-of-pocket costs.
- How to Find Covered Medications: Share links to online formulary lists or apps.
- Cost-Saving Tips: Highlight the benefits of generics, mail-order pharmacies, and preventive drug programs.
- Contact Information: Provide clear instructions on how to get help with prescription questions.
Use newsletters, webinars, and one-on-one meetings to keep employees informed and engaged.
Leveraging Technology
Digital tools can simplify formulary management and improve the employee experience.
- Mobile Apps: Many PBMs offer apps that allow employees to check drug coverage, compare prices, and find nearby pharmacies.
- Telehealth: Virtual visits can help employees get prescriptions faster and often at a lower cost.
- Analytics Tools: Use data dashboards to monitor trends and identify areas for improvement.
Addressing Common Challenges
1. Managing Plan Costs
Prescription drug prices are rising faster than inflation. To combat this, consider:
- Utilization Reviews: Analyze whether high-cost drugs are being overprescribed.
- Rebates: Work with your PBM to maximize manufacturer rebates.
- Alternative Funding Programs: Explore options like international sourcing for non-critical medications.
2. Handling Employee Complaints
Employees may express frustration if a drug they need isn’t covered or is too expensive. Be prepared to address these concerns.
- Offer Flexible Options: Allow employees to appeal for coverage of non-formulary drugs when medically necessary.
- Communicate Changes Early: If you’re updating your formulary, give employees ample notice.
3. Staying Compliant
Regulations like the Affordable Care Act and the Consolidated Appropriations Act require transparency and fairness in drug coverage. Partner with legal experts or consultants to ensure compliance.
Formulary Management Best Practices
- Review Your Formulary Annually: Adjust coverage to account for new drugs, pricing changes, and employee needs.
- Incentivize Preventive Care: Cover preventive medications at no cost to reduce long-term health expenses.
- Focus on Employee Engagement: Solicit feedback and use it to refine your plan.
The Bottom Line
Managing your formulary doesn’t have to be overwhelming. By partnering with a trusted PBM, prioritizing cost-effective options, educating employees, and leveraging technology, you can create a prescription drug plan that balances cost, compliance, and care.
Remember, a well-managed formulary benefits everyone—employers control costs, employees access the medications they need, and your organization builds a reputation as a supportive and forward-thinking workplace.
For more insights on health benefits management, reach out to your benefits consultant or explore resources from your PBM. A proactive approach today can lead to a healthier, more cost-effective tomorrow.
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